Fixes before they escalate
We correct system errors and resolve faults early — before a small problem becomes a critical one that takes your site down.
Beyond the build
Web Care
We design the spaces our clients' brands live in — and for many of them we look after the presence that represents that brand online, too. Your brand, built and maintained: in space and online.
What we cover
The essentials, handled — on every plan.
Service administration
Administration of the external and internal services integrated with your site — the connections that keep everything working together.
Your presence, kept live
A reliable virtual web representation — your site stays online, up to date and dependable, so visitors always meet the current version of your brand.
Backups & regular updates
Routine backups and scheduled updates keep the site current and recoverable — nothing is left to drift or go stale.
Plans
Two levels of assurance.
Every plan includes the essentials above. Choose the level of response and protection your site needs — each one builds on the last.
Plus
Everything in Core, plus
- 15-minute reaction time on critical issues — the latest you'll wait for us to respond.
- Guaranteed compliance with the agreed service levels (SLA) on the indicators that matter to you.
Best when your site is business-critical and downtime has a cost.
Secure
Everything in Plus, plus
- Continuous security scanning that surfaces vulnerabilities promptly, before they can be exploited.
- Active prevention of cyber-attacks, hardening your site against the threats we detect.
Best when the site handles sensitive data or is a visible target.
Next step
Keep your presence running.
Every site is different, so we scope Web Care — and its price — to yours. Tell us about your site and we'll recommend a plan.